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Article ID: 100
Last updated: 09 Sep, 2019
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for MSI computers with Thunderbolt 3. The Gigabyte AERO 15X Laptop with Thunderbolt port, as an example, requires all four software updates for the best performance. 1. Go to Gigabyte support page 2. Use the search tool or manually browse to identify software for your computer.
3. Disconnect any Thunderbolt 3 / USB-C devices. Install the System BIOS update and reboot your computer.
4. Install the Intel Thunderbolt 3 Firmware Update under utility and reboot your computer.
5. Install the Intel Thunderbolt Controller Driver and reboot your computer.
6. Install the Intel Graphics driver and reboot your computer.
7. Plug in Thunderbolt 3 / USB-C device. For more information about our Thunderbolt products including drivers and user manuals, please visit the Thunderbolt page and USB-C Page on our website.
Article ID: 100
Last updated: 09 Sep, 2019
Revision: 5
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