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Thunderbolt™ 3 Firmware and Driver Updates for HP Computers

Article ID: 59
Last updated: 04 Apr, 2017

Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, and Thunderbolt™ driver for your cable or adapter to function properly. This article is for HP computers with Thunderbolt 3.

The 2016 HP Zbook laptops with Thunderbolt port, as an example, may require all three software updates for the best performance.

1. Go to HP support page

http://support.hp.com/us-en/drivers

2. Use Identify Now or enter Model Number to identify software for your computer.

3. Disconnect any Thunderbolt 3 / USB-C devices. Install the System BIOS update and reboot your computer.

4. Install the Intel Thunderbolt 3 Firmware Update and reboot your computer again.

5. Install the Intel Thunderbolt Controller Driver and reboot your computer again.

6. Plug in Thunderbolt 3 / USB-C device.

Article ID: 59
Last updated: 04 Apr, 2017
Revision: 3
Comments: 0
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