The Cable Matters 48Gbps HDMI 2.1 Audio Extractor with eARC (Model 103104) de-embeds audio from an HDMI source or TV with eARC/ARC, outputting to HDMI, digital S/PDIF (optical), or analog audio devices like soundbars, amplifiers, or AV receivers. It supports up to 8K@60Hz video and advanced audio formats (e.g., Dolby Atmos, DTS:X), with features like CEC control and EDID management.

• 48Gbps HDMI Audio Extractor with eARC (103104)

Important Notes Before Using

• HDMI 2.1 Cables Required: Use high-quality HDMI 2.1 cables (max 3m/10ft) for all connections to support 48Gbps bandwidth, 8K@60Hz, or 4K@240Hz. Older cables (e.g., HDMI 2.0) may cause signal loss or audio/video issues.
• eARC/ARC Compatibility: For eARC/ARC functionality, your TV and soundbar must support eARC or ARC. Check your devices’ manuals—eARC requires an HDMI eARC port on both ends.
• Power Supply: Always connect the included 5V/2A power adapter before use. Insufficient power can lead to unstable operation or no output.
• Correct Port Usage:
  • “IN Source” is for HDMI input (e.g., Blu-ray, console).
  • “OUT TV (eARC)” connects to the TV’s eARC/ARC port.
  • “eARC OUT Soundbar” is for soundbars' HDMI OUTPUT port; “AUDIO OUT Amp” is for amplifiers' HDMI INPUT port. Mismatched connections will disable audio extraction 
• EDID Settings: Start with factory default EDID (DIP switches set to 111). Adjusting EDID is only needed if audio/video compatibility issues arise—refer to the manual for custom settings.
• No VRR Support: This extractor does not support Variable Refresh Rate (VRR), FreeSync, or G-Sync—ensure your setup doesn’t rely on these features.

Setup Guidance

1. Unpack and Verify Contents:
   • 1x 48Gbps HDMI Audio Extractor
   • 1x 5V/2A International Power Supply
   • 1x 6 ft HDMI 2.1 Cable
   • 1x User Manual
2. Connect the Devices:
   • Power: Plug the 5V/2A power supply into the “DC 5V” port and a wall outlet. The red Power LED should light up.
   • HDMI Source: Connect your HDMI source (e.g., Blu-ray player, gaming console) to the “IN Source” port using an HDMI 2.1 cable (max 3m/10ft recommended). The green IN LED should illuminate.
   • TV: Connect the “OUT TV (eARC)” port to your TV’s HDMI eARC/ARC port with an HDMI 2.1 cable. The green OUT LED should light up.
   • Soundbar (Optional): For eARC/ARC audio, connect your soundbar’s HDMI Output to the “eARC OUT Soundbar” port. The green Soundbar LED should activate.
   • Amplifier (Optional): Connect an amplifier to the “AUDIO OUT Amp” port (HDMI) or “OPTICAL” port (S/PDIF) for non-eARC setups. The green Amp LED should light up if connected
3. Enable eARC/ARC (If Needed):
   • Press the “eARC” button to toggle eARC/ARC mode:
     • On (Solid eARC LED): Audio returns from the TV (eARC/ARC enabled).
     • Off (No eARC LED): Audio comes from the HDMI input source
   • Ensure your TV’s eARC/ARC setting is enabled in its audio menu.
4. Configure EDID (Optional):
   • Use the EDID DIP switches (labeled “EDID OP”) to adjust audio/video compatibility:
     • Default (111): Factory settings—try this first.
     • Refer to the manual for other settings if audio/video issues occur 
       
5. Test the Setup:
   • Power on all devices. Check that LEDs (Power, IN, OUT, Soundbar/Amp, eARC) match your setup. Play content to confirm video on the TV and audio through your soundbar or amplifier.

Troubleshooting Guide

1. No Video or “No Signal” on TV:
   • Verify that the TV’s HDMI input is set to the eARC/ARC port connected to “OUT TV (eARC).”
   • Ensure the source is plugged into “IN Source” and powered on (IN LED should be green).
   • Test with a different HDMI 2.1 cable (max 3m/10ft) for both input and output
2. No Audio or Audio Skipping:
   • Confirm connections: “OUT TV (eARC)” to TV’s eARC port, “eARC OUT Soundbar” to soundbar’s HDMI output, or “AUDIO OUT Amp”/“OPTICAL” to an amplifier.
   • Test direct connection: Connect the TV’s eARC port straight to the soundbar to isolate the extractor.
   • Adjust TV audio output: Set to PCM or Dolby Digital first, then retry Atmos/DTS:X.
   • Power cycle: Unplug all devices (extractor, TV, soundbar) for 1-2 minutes, then reconnect
3. Intermittent Connection or Flickering:
   • Test with a different display or soundbar to check compatibility.
   • Reset the EDID to factory default (DIP switches to 111).
   • Ensure cables are HDMI 2.1-rated and under 3m/10ft
4. eARC Not Working (Flashing eARC LED):
   • Verify that the TV and soundbar support eARC and that it’s enabled in their settings.
   • Press the eARC button to toggle mode—solid LED means eARC is active; flashing means a CEC/eARC issue.