Cable Matters Knowledgebase RSS https://kb.cablematters.com/ https://kb.cablematters.com/index.php?View=entry&EntryID=165 Applies to This driver installation guide update applies to the following Cable Matters products: USB to Ethernet Adapter for Switch (202313) USB 3.1 to 4-port Gigabit Ethernet Adapter (202069) Driver Installation Procedure 1. Download... Tue, 03 Feb 2026 02:58:47 -0500 https://kb.cablematters.com/index.php?View=entry&EntryID=190 Issue Fixed This firmware update resolves intermittent hard drive detection/recognition issues when connecting the Cable Matters 201079 enclosure to Dell Latitude series laptops via USB-C. Applies to This firmware update tool applies to the... Tue, 03 Feb 2026 02:29:40 -0500 https://kb.cablematters.com/index.php?View=entry&EntryID=147 Cable Matters released a firmware update tool for 8K HDMI Cables and Adapters. These updates resolve several compatibility and performance issues. This firmware update tool can also update compatible products to enable 4K@120Hz or 4K@240Hz on... Mon, 02 Feb 2026 23:05:51 -0500 https://kb.cablematters.com/index.php?View=entry&EntryID=189 The Cable Matters DisplayPort to HDMI Video Adapters are among the first adapters on the market to support an 8K resolution as specified in HDMI 2.1. These adapters support up to 8K and 4K 240Hz resolutions with compatible computers and displays. ... Sun, 28 Sep 2025 00:08:58 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=107 Symptom: Ethernet does not work, adapter is not recognized by computer. The adapter will usually be automatically recognized by the OS. If the OS fails to register the adapter, please download the driver and install it manually using the link... Wed, 03 Sep 2025 08:06:36 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=169 Cable Matters KVM Switches do not natively support EDID Emulation. Applies to USB-C KVM Switch for 2 Computers with HDMI and DisplayPort (201085) USB 3.0 KVM Switch DisplayPort 1.4 for 2 Computers (202070) USB 3.0 KVM Switch for 2 Computers... Wed, 11 Jun 2025 11:41:36 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=182 Cable Matters KVM and USB Switches come with an individually paired remote. Please follow the instructions below to pair the remote. Applies to Cable Matters 20Gbps USB C Switch for 2 Computers (201352) Cable Matters 20Gbps USB C Switch for... Tue, 10 Jun 2025 17:41:48 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=181 Cable Matters 20Gbps USB C Switch supports a maximum resolution of 4K@60hz when connected to a Thunderbolt 3 monitor. Applies to Cable Matters 20Gbps USB C Switch for 2 Computers (201352) Cable Matters 20Gbps USB C Switch for 3 Computers... Tue, 10 Jun 2025 17:40:13 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=185 This firmware update tool is used to enable the adapter's VRR functionality (G-Sync and Free-Sync) on Windows. Applies to This firmware update tool applies to the following Cable Matters products: DisplayPort to 8K HDMI Adapter (102101) ... Thu, 24 Apr 2025 02:37:01 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=184 The Cable Matters 48Gbps HDMI 2.1 Audio Extractor with eARC (Model 103104) de-embeds audio from an HDMI source or TV with eARC/ARC, outputting to HDMI, digital S/PDIF (optical), or analog audio devices like soundbars, amplifiers, or AV receivers. It... Wed, 12 Mar 2025 14:32:56 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=183 The Cable Matters 4-Port USB-A & USB-C Switch with Remote Control allows users to share two USB-A and two USB-C peripheral devices between two computers. The device enables fast data transfer at 10Gbps and provides seamless switching via remote... Wed, 19 Feb 2025 10:15:55 -0500 https://kb.cablematters.com/index.php?View=entry&EntryID=177 The Cable Matters Disk Performance Tool is a user-friendly utility designed to help you optimize the performance and safety of your external disk drives with just a few clicks. Applies to This tool is compatible with the following Cable... Tue, 24 Dec 2024 14:02:37 -0500 https://kb.cablematters.com/index.php?View=entry&EntryID=136 The Cable Matters HDMI Video Adapters are among the first adapters on the market to support an 8K resolution as specified in HDMI 2.1. These adapters supports up to 8K and 4K 120Hz resolutions with compatible computers and displays. System... Tue, 24 Dec 2024 12:24:06 -0500 https://kb.cablematters.com/index.php?View=entry&EntryID=163 If you experience issues with Cable Matters USB-C to 2.5 Gigabit Ethernet Adapters, follow these troubleshooting tips to resolve your issue. Applies to This troubleshooting guide applies to the following Cable Matters products: USB-C to... Thu, 11 Jul 2024 10:01:00 -0400 https://kb.cablematters.com/index.php?View=entry&EntryID=48 The most common issue we hear about when using our USB to Ethernet adapters with a Mac is an inability to connect to the network. If the USB port is functioning properly and the ethernet cable used is not defective, are two common causes that could... Tue, 09 Jul 2024 14:03:34 -0400