Knowledge Base for Cable Matters Connectivity Products
Computer Accessories
Which port do I have on my device?
With so many connections available on a wide range of devices, it can be confusing to determine the ports or connections your device has. It can also be very frustrating to purchase a cable or adapter only to find out it is not compatible once you receive it. We wanted to go a step beyond the...
22 Mar, 2017
Using Your iMac as a 2nd Display
Target Display Mode is a feature supported by select iMac desktops that enables an iMac to be used as an additional display for another Mac. The beauty of Target Display Mode is that it allows you to leverage your existing Mac devices to support a multi-display...
12 May, 2016
Microsoft Surface Dock Compatiblity with Mini DisplayPort Products
With the launch of the Microsoft Surface dock there has been confusion as to the compatibility of 3rd party Mini DisplayPort products with the device. Microsoft even created a support article on the subject, where they recommend Cable Matters products The Surface Dock experiences video issues,...
04 May, 2016
VGA Extender over Single Cat 6 with Audio Support up to 1000 Feet
Cable Matters® VGA Extender over Single Cat 6 with Audio Support up to 1000 Feet (SKU: 103004) Product Specifications Extender Sender Connections - Video / VGA: 2 x HD15 VGA female (input & output) - Stereo Audio: 2 x 3.5mm stereo mini-jack (input & output) - Transmission / Cat 6:...
20 Oct, 2015
Gold Plated Bluetooth 4.0 USB Adapter for Windows 8.1/8/7/Vista/XP
Gold Plated Bluetooth 4.0 USB Adapter for Windows 8.1/8/7/Vista/XP (SKU: 604001) Bluetooth® 4.0 is the most recent version of Bluetooth wireless technology. It includes Classic Bluetooth, Bluetooth high speed and Bluetooth low energy protocols. Bluetooth high speed is based on Wi-Fi, and...
28 Sep, 2015
Gold Plated Mini DisplayPort (Thunderbolt Port Compatible) to HDMI Cable
Gold Plated Mini DisplayPort (ThunderboltTM Port Compatible) to HDMI Cable The Mini DisplayPort (Mini DP) is a miniaturized version of the DisplayPort audio-visual digital interface. It functions identically and signals to DisplayPort, but uses a smaller, non-locking connector. ...
28 Sep, 2015
Cable Matters 101065 / 201365 Triple Video Mini DisplayPort / DisplayPort Splitter Troubleshoot
The Triple Video DisplayPort Splitter Hub with Dual DisplayPort and HDMI is one of the first products on the market to support the new DisplayPort 1.4 and Display Stream Compression (DSC) 1.2 standards. DisplayPort 1.4 doubles the bandwidth of DisplayPort 1.2 to support an 8K...
29 Jul, 2020
Cable Matters 202013 / 202023 / 202026 USB Ethernet Adapters Having Connection Issues after Windows Reboot
Symptom 1: Ethernet does not work and the adapter is not recognized by the computer after a Windows reboot, or the adapter is not correctly recognized as an Ethernet adapter. Instead, it is recognized as a CD ROM or storage device In some rare conditions, the Cable Matters USB to Ethernet...
04 Feb, 2021
Cable Matters 101065 / 201365 Triple Video Hub Firmware Update to Solve Video Flickering Issue
Please follow the steps below to solve the video flickering issue: 1) Connect the hub to your computer and a monitor through DisplayPort. 2) Download the Firmware and the Update Tool from here and save them under the same folder. 3) Open the Update Tool and check whether the...
12 Jan, 2021
Cable Matters 202060 4-Port USB 3.0 Switch Troubleshoot
Symptom: laggy mouse and missing keystrokes when connecting wireless mouse/keyboards to USB 3.0. The 2.4 GHz band is a widely used unlicensed radio frequency band for devices such as wireless routers, as well as wireless PC peripherals such as a mouse or keyboard. Though USB 3.0 has a 5...
09 Jul, 2020
Cable Matters DisplayPort MST Hub (101065, 101075) - Troubleshooting Steps
The Cable Matters DisplayPort MST Multi-Monitor Hub transforms a single DisplayPort or Mini DisplalyPort port into a triple video powerhouse, with support for up to 3 high-definition, high refresh rate monitors. The Multi-Monitor Hub features a model with 2x DisplayPort and 1x HDMI (101065), and...
27 Jan, 2021