System requirements Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...

This USB-C Multiport Adapter with Dual DisplayPort is one of the first products on the market to support the new USB Power Delivery 3.0 standard. USB PD 3.0 ensures backwards compatibility with USB PD 2.0 and provides additional benefits including the Fast-Role Swap Mechanism...

This article is for Cable Matters model numbers 201046 / 201055 / 201056 to solve charging related issues including a failure to charge using certain USB-C power adapters, such as the Apple 87W USB-C power adapter. These issues can be solved by performing a firmware update. Please follow the...

Windows computers with USB-C or Thunderbolt 3 may require an update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver from the computer manufacturer to achieve the best performance with USB-C or Thunderbolt 3 accessories. The software required...

This article is for Cable Matters model numbers 201018 / 201028 / 201031 / 201062 / 201038 to solve the refresh rate issue in macOS after updating to 10.14 Mojave. In the new macOS, the refresh rate list box has been removed for HDMI adapters.            ...