Knowledge Base for Cable Matters Connectivity Products
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Thunderbolt™ 3 Firmware and Driver Updates for HP Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for HP computers with Thunderbolt 3. The HP Zbook laptops with...
17 Aug, 2022
Thunderbolt™ 3 Firmware and Driver Updates for Asus Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Asus computers with Thunderbolt 3. The ASUS ZenBook Pro...
17 Aug, 2022
Troubleshooting your USB to HDMI/DVI adapter when connecting to a Mac
In rare instances, you may find that after following the instructions as described in the User Manual for your SuperSpeed USB 3.0 to HDMI/DVI Adapter (SKU: 103046) you are unable to get audio, video, or both. Performing the following processes listed below will help to determine if there is a...
17 Aug, 2022
USB 2.0 to 10/100 Fast Ethernet Network Adapter
Cable Matters® USB 2.0 to 10/100 Fast Ethernet Network Adapter (SKU: 202023) Product Specifications External Connections - Computer Connector: USB 2.0 4 Pin Type A- Male - RJ45 8P/8C- Female Transmission Characteristics - Network Compatibility: IEEE 802.3, 802.3u (10BASE-T,...
17 Aug, 2022
Thunderbolt™ 3 Firmware and Driver Updates for Lenovo Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Lenovo computers with Thunderbolt 3. The ThinkPad T470...
17 Aug, 2022
Thunderbolt™ 3 Firmware and Driver Updates for Dell Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Dell computers with Thunderbolt 3. The 2017 Dell XPS laptops with Thunderbolt...
09 Sep, 2019
Gold Plated Bluetooth 4.0 USB Adapter for Windows 8.1/8/7/Vista/XP
Gold Plated Bluetooth 4.0 USB Adapter for Windows 8.1/8/7/Vista/XP (SKU: 604001) Bluetooth® 4.0 is the most recent version of Bluetooth wireless technology. It includes Classic Bluetooth, Bluetooth high speed and Bluetooth low energy protocols. Bluetooth high speed is based on Wi-Fi, and...
28 Sep, 2015
SuperSpeed USB 3.0 to RJ45 Gigabit Ethernet Adapter
SuperSpeed USB 3.0 to RJ45 Gigabit Ethernet Adapter (SKU: 202013) USB 3.0 is the second major revision of the Universal Serial Bus (USB) standard for computer connectivity. It adds a new transfer mode called "SuperSpeed," which is capable of transferring data at up to 5Gbit/s—more than 10...
09 Sep, 2019
Can't Connect to Network When Using Ethernet Adapter with a Mac
The most common issue we hear about when using our USB to Ethernet adapters with a Mac is an inability to connect to the network. If the USB port is functioning properly and the ethernet cable used is not defective, are two common causes that could be to blame. Drivers Are Not Properly Installed...
22 Mar, 2017
Cable Matters 201014 USB-C Multiport Adapter Troubleshooting
System Requirement Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
09 Sep, 2019
SuperSpeed USB 3.0/2.0 to HDMI/DVI Adapter
Cable Matters® SuperSpeed USB 3.0/2.0 to HDMI/DVI Adapter for Windows and Mac up to 2560x1440/1920x1200 in Black/White (SKU: 103046) Product Specifications Important Notes - SEPARATE CABLE REQUIRED – An HDMI or DVI cable is not included - NOT BI-DIRECTIONAL - Adapter only operates from...
11 Sep, 2023
Thunderbolt™ 3 Firmware and Driver Updates for MSI Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for MSI computers with Thunderbolt 3. The MSI GS63 Stealth Laptop with...
09 Sep, 2019
HDMI Extender Over Single Cat6 Etherent Cable Supporting TCP/IP
Cable Matters® HDMI Extender Over Single Cat6 Etherent Cable Supporting TCP/IP (SKUs: 103002, 103002R ) Product Specifications Extender Connections (Transmitter and Receiver) Audio Video HDMI 19 pin female Transmission RJ45 female IR Control 3.5mm female Power 5V DC power input ...
25 Nov, 2015
Cable Matters 201024 USB-C Docking Station Troubleshoot
System requirement Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
09 Sep, 2019
Software Updates for Windows Computers with USB-C & Thunderbolt 3
Windows computers with USB-C or Thunderbolt 3 may require an update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver from the computer manufacturer to achieve the best performance with USB-C or Thunderbolt 3 accessories. The software required depends on the...
07 Oct, 2018
Thunderbolt™ 3 Firmware and Driver Updates for Razer Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Razer computers with Thunderbolt 3. The Razer Blade Stealth 13” Laptop with...
09 Sep, 2019
Cable Matters 201048 USB-C to 4K HDMI Multiport Adapter with Power Delivery
System requirement Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
17 Aug, 2022
SuperSpeed USB 3.0/2.0 to HDMI Adapter
SuperSpeed USB 3.0/2.0 to HDMI Adapter (SKU: 103067) USB 3.0 is the second major revision of the Universal Serial Bus (USB) standard for computer connectivity. It adds a new transfer mode called "SuperSpeed," which is capable of transferring data at up to 5Gbit/s—more than 10 times as fast...
28 Sep, 2015
Host USB-C Port Capability: Power, Data, and Video
Not all USB-C ports support all the features of USB-C. Some USB-C ports are designed for charging only while some have the capability to transfer data or video. Refer to the article below for the list by manufacturer of computers and smartphones that support video over USB-C: ...
19 Feb, 2019
Cable Matters 201055 USB-C to Dual 4K DisplayPort Multiport Adapter with Power Delivery
This USB-C Multiport Adapter with Dual DisplayPort is one of the first products on the market to support the new USB Power Delivery 3.0 standard. USB PD 3.0 ensures backward compatibility with USB PD 2.0 and provides additional benefits including the Fast-Role Swap Mechanism (allows users to...
05 Mar, 2020
Microsoft Surface Dock Compatiblity with Mini DisplayPort Products
With the launch of the Microsoft Surface dock there has been confusion as to the compatibility of 3rd party Mini DisplayPort products with the device. Microsoft even created a support article on the subject, where they recommend Cable Matters products The Surface Dock experiences video issues,...
04 May, 2016
Intel Graphics Driver Update for USB-C & Thunderbolt 3 equipped Computers.
Windows USB-C & Thunderbolt™ 3 equipped computers may require an update of the Intel Graphics Driver for your adapter, cable, or docking station to function properly. Download from the manufacturer website Some manufacturers such as Dell only validate drivers from their own websites....
18 Dec, 2017
A Brief Look At: USB Type-C™
A Brief Look At: USB Type-C™ What is it? USB Type-C™ is the new USB plug and port connection developed by the USB Implementers’ Forum (USB-IF) which is the governing body for USB technology. It seeks to replace the USB Type-A and USB Type-B found on most computing devices with a versatile,...
09 Sep, 2019
Active HDMI/Mini HDMI/Micro HDMI to VGA Male to Female Adapter with 3 Feet USB Power Cable
Active HDMI/Mini HDMI/Micro HDMI to VGA Male to Female Adapter with 3 Feet USB Power Cable (SKU: 113046, 113047, 113048) Please check the pictures below for the correct HDMI cable you need. PRODUCT OVERVIEW Cable Matters Active HDMI/Mini HDMI/Micro HDMI to VGA Adapter is the...
28 Sep, 2015
Wireless AC600 Dual-Band USB Adapter for Windows
Cable Matters® Wireless AC600 Dual-Band USB Adapter for Windows (SKU: 202043) Product Specifications USB Interface USB 2.0 Type A male Host OS Support Windows XP/Vista/7/8/8.1/10 Hard Disk Space 45 MB driver/110 MB driver and utility Wi-Fi Networking 2.4 GHz 802.11 b/g/n; 5 GHz 802.11...
25 Nov, 2015