Knowledge Base for Cable Matters Connectivity Products
Adapters
SuperSpeed USB 3.0 to RJ45 Gigabit Ethernet Adapter
SuperSpeed USB 3.0 to RJ45 Gigabit Ethernet Adapter (SKU: 202013) USB 3.0 is the second major revision of the Universal Serial Bus (USB) standard for computer connectivity. It adds a new transfer mode called "SuperSpeed," which is capable of transferring data at up to 5Gbit/s—more than 10...
09 Sep, 2019
SuperSpeed USB 3.0/2.0 to HDMI/DVI Adapter
Cable Matters® SuperSpeed USB 3.0/2.0 to HDMI/DVI Adapter for Windows and Mac up to 2560x1440/1920x1200 in Black/White (SKU: 103046) Product Specifications Important Notes - SEPARATE CABLE REQUIRED – An HDMI or DVI cable is not included - NOT BI-DIRECTIONAL - Adapter only operates from...
14 Jun, 2016
SuperSpeed USB 3.0/2.0 to HDMI Adapter
SuperSpeed USB 3.0/2.0 to HDMI Adapter (SKU: 103067) USB 3.0 is the second major revision of the Universal Serial Bus (USB) standard for computer connectivity. It adds a new transfer mode called "SuperSpeed," which is capable of transferring data at up to 5Gbit/s—more than 10 times as fast...
28 Sep, 2015
USB 2.0 to 10/100 Fast Ethernet Network Adapter
Cable Matters® USB 2.0 to 10/100 Fast Ethernet Network Adapter (SKU: 202023) Product Specifications External Connections - Computer Connector: USB 2.0 4 Pin Type A- Male - RJ45 8P/8C- Female Transmission Characteristics - Network Compatibility: IEEE 802.3, 802.3u (10BASE-T,...
16 May, 2020
Wireless AC600 Dual-Band USB Adapter for Windows
Cable Matters® Wireless AC600 Dual-Band USB Adapter for Windows (SKU: 202043) Product Specifications USB Interface USB 2.0 Type A male Host OS Support Windows XP/Vista/7/8/8.1/10 Hard Disk Space 45 MB driver/110 MB driver and utility Wi-Fi Networking 2.4 GHz 802.11 b/g/n; 5 GHz 802.11...
25 Nov, 2015
Troubleshooting your USB to HDMI/DVI adapter when connecting to a Mac
In rare instances, you may find that after following the instructions as described in the User Manual for your SuperSpeed USB 3.0 to HDMI/DVI Adapter (SKU: 103046) you are unable to get audio, video, or both. Performing the following processes listed below will help to determine if there is a...
16 May, 2020
Google Chrome Rendering Issue on Mac
An issue may occur on Google Chrome for Mac OS X where content is not rendered correctly and the browser displays corrupted content. The cause for this behavior is Chrome's hardware acceleration settings. The fix this issue please update to the latest version of Chrome for OS X by following the...
09 Dec, 2015
USB 3.0 to SATA III 2.5" SSD/HDD Adapter
Cable Matters® USB 3.0 to SATA III 2.5" SSD/HDD Adapter (SKU: 202041) Product Specifications Adapter Connections - 1 x USB 3.0 Type A male - 1 x SATA (7+15 pin) receptacle - 1 x Micro-USB 4” Y-Power Port Cable Length 19.7 Inches Power cable (optional) Micro-USB to USB 2.0 - 3 Feet Hard...
28 Jan, 2016
Can't Connect to Network When Using Ethernet Adapter with a Mac
The most common issue we hear about when using our USB to Ethernet adapters with a Mac is an inability to connect to the network. If the USB port is functioning properly and the ethernet cable used is not defective, are two common causes that could be to blame. Drivers Are Not Properly Installed...
22 Mar, 2017
Windows 10 Anniversary Update effects on DisplayLink Adapters
Windows 10 Anniversary Update Effects on DisplayLink Adapters Cable Matters adapters supported by DisplayLink software are now even easier to use and install for Windows 10 users. With the Windows 10 Anniversary Update our DisplayLink adapters use the new native DisplayLink USB graphics support...
21 Oct, 2016
Cable Matters 201016 USB-C to 8K DisplayPort Adapter
This USB-C to DisplayPort adapter is one of the first products on the market to support the new DisplayPort 1.4 and Display Stream Compression (DSC) 1.2 standards. DisplayPort 1.4 doubles the bandwidth of DisplayPort 1.2 to support an 8K display at 30Hz or 4K display at 120Hz. DSC 1.2 allows even...
06 Mar, 2020
Cable Matters 202069 USB to 4x Etherent Adapter Trouble Shoot
Symptom: The computers or devices connected to the network or the Internet through the adapter’s Ethernet ports are all disconnected. This adapter is powered through USB port. If the host computer is turned off or put into sleep mode, the adapter connected the computer might be powered off,...
03 Jun, 2020
Cable Matters USB to Ethernet Adapter / Switch / Multiport Adapter (201014 / 202069 / 202313 / 202013 Older Version) - macOS Installation Instructions
On some new MacBook systems with the new Apple M1 chipset, you may need to configure your Mac’s security settings to enable the installation of a beta Ethernet driver. Apple’s System Integrity Protection feature may block the driver from installing. Without this driver, the Ethernet ports of...
03 May, 2021
Cable Matters USB-C® / USB-A Ethernet Switches, Adapters, and Hubs (201069, 201013, 201020, 201090, 202026, 202095, 107034, 201054) Troubleshooting Steps
macOS Operating System Update Issue On certain macOS systems, Cable Matters USB-C® or USB-A Ethernet switches, adapters, hubs, or docking stations might fail to work due to an out of date macOS operating system. The Ethernet port might not be detected and might not function. This issue affects...
11 May, 2021