Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for HP computers with Thunderbolt 3. The HP Zbook laptops with...

Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Asus computers with Thunderbolt 3. The ASUS ZenBook Pro...

In rare instances, you may find that after following the instructions as described in the User Manual for your SuperSpeed USB 3.0 to HDMI/DVI Adapter (SKU: 103046) you are unable to get audio, video, or both. Performing the following processes listed below will help to determine if there is a...

Cable Matters® USB 2.0 to 10/100 Fast Ethernet Network Adapter (SKU: 202023) Product Specifications External Connections - Computer Connector: USB 2.0 4 Pin Type A- Male - RJ45 8P/8C- Female Transmission Characteristics - Network Compatibility: IEEE 802.3, 802.3u (10BASE-T,...

Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Lenovo computers with Thunderbolt 3. The ThinkPad T470...

Symptom: Ethernet does not work, adapter is not recognized by computer. The adapter will usually be automatically recognized by the OS. If the OS fails to register the adapter, please download the driver and install it manually using the link below. Download driver If this does not solve the...

Cable Matters KVM Switches do not natively support EDID Emulation. Applies to USB-C KVM Switch for 2 Computers with HDMI and DisplayPort (201085) USB 3.0 KVM Switch DisplayPort 1.4 for 2 Computers (202070) USB 3.0 KVM Switch for 2 Computers with HDMI and 3 x USB 3.0 Ports (202071) 20Gbps...

Cable Matters KVM and USB Switches come with an individually paired remote. Please follow the instructions below to pair the remote. Applies to Cable Matters 20Gbps USB C Switch for 2 Computers (201352) 14-in-1 Dual 4K 60Hz USB C KVM Switch Dock (201075) 4-Port USB 3.0 Switch with Remote...

Cable Matters released a firmware update tool for 8K HDMI Cables and Adapters. These updates resolve several compatibility and performance issues. This firmware update tool can also be used to update compatible products to enable 4K@120 on macOS. Applies to This firmware update tool applies...

Cable Matters 20Gbps USB C Switch supports a maximum resolution of 4K@60hz when connected to a Thunderbolt 3 monitor. Applies to Cable Matters 20Gbps USB C Switch for 2 Computers (201352) Protocol Differences While USB4 and Thunderbolt 3 share some underlying technology, such as the...