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Thunderbolt™ 3 Firmware and Driver Updates for HP Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for HP computers with Thunderbolt 3. The HP Zbook laptops with...
17 Aug, 2022
Thunderbolt™ 3 Firmware and Driver Updates for Asus Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Asus computers with Thunderbolt 3. The ASUS ZenBook Pro...
17 Aug, 2022
Troubleshooting your USB to HDMI/DVI adapter when connecting to a Mac
In rare instances, you may find that after following the instructions as described in the User Manual for your SuperSpeed USB 3.0 to HDMI/DVI Adapter (SKU: 103046) you are unable to get audio, video, or both. Performing the following processes listed below will help to determine if there is a...
17 Aug, 2022
USB 2.0 to 10/100 Fast Ethernet Network Adapter
Cable Matters® USB 2.0 to 10/100 Fast Ethernet Network Adapter (SKU: 202023) Product Specifications External Connections - Computer Connector: USB 2.0 4 Pin Type A- Male - RJ45 8P/8C- Female Transmission Characteristics - Network Compatibility: IEEE 802.3, 802.3u (10BASE-T,...
17 Aug, 2022
Thunderbolt™ 3 Firmware and Driver Updates for Lenovo Computers
Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Lenovo computers with Thunderbolt 3. The ThinkPad T470...
17 Aug, 2022


Recent Articles
Cable Matters KVM and USB Switch - Remote Pairing Instructions (201352, 201075, 202060, 202070, 202071, 201085)
Cable Matters KVM and USB Switches come with an individually paired remote. Please follow the instructions below to pair the remote. Applies to Cable Matters 20Gbps USB C Switch for 2 Computers (201352) 14-in-1 Dual 4K 60Hz USB C KVM Switch Dock (201075) 4-Port USB 3.0 Switch with Remote...
11 Oct, 2024
Cable Matters Firmware Update Tool [4k@120hz on macOS]
Cable Matters released a firmware update tool for 8K HDMI Cables and Adapters. These updates resolve several compatibility and performance issues. This firmware update tool can also be used to update compatible products to enable 4K@120 on macOS. Applies to This firmware update tool applies...
26 Sep, 2024
Cable Matters 20Gbps USB C Switch Limited to 4K@60hz with Thunderbolt 3 Monitors (201352)
Cable Matters 20Gbps USB C Switch supports a maximum resolution of 4K@60hz when connected to a Thunderbolt 3 monitor. Applies to Cable Matters 20Gbps USB C Switch for 2 Computers (201352) Protocol Differences While USB4 and Thunderbolt 3 share some underlying technology, such as the...
19 Sep, 2024
Cable Matters USB-C® to 2.5 Gigabit Ethernet Adapters (201595, 201095, 202095, 201453) Troubleshooting Steps
If you experience issues with Cable Matters USB-C to 2.5 Gigabit Ethernet Adapters, follow these troubleshooting tips to resolve your issue. Applies to This troubleshooting guide applies to the following Cable Matters products: USB-C to 2.5 Gigabit Ethernet Adapter with PD (201453) ...
11 Jul, 2024
Can't Connect to Network When Using Ethernet Adapter with a Mac
The most common issue we hear about when using our USB to Ethernet adapters with a Mac is an inability to connect to the network. If the USB port is functioning properly and the ethernet cable used is not defective, are two common causes that could be to blame. Drivers Are Not Properly Installed...
09 Jul, 2024