Knowledge Base for Cable Matters Connectivity Products
Adapters
EZ-Dock MAC Address Clone Quick Guide
All Cable Matters docking stations or adapters with an Ethernet port include a free Windows application that enables our customers to better manage their network security. When your computer is connected to the Internet through the ethernet port on the Cable Matters docking station, your network...
05 Sep, 2023
Cable Matters 201088 USB-C to 4K HDMI Adapter with HDR
System requirement Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
05 Mar, 2020
Cable Matters 201365 Triple Video USB-C Hub with Power Delivery
The Triple Video USB-C hub with Dual DisplayPort and HDMI is one of the first products on the market to support the new DisplayPort 1.4 and Display Stream Compression (DSC) 1.2 standards. DisplayPort 1.4 doubles the bandwidth of DisplayPort 1.2 to support an 8K display at 30Hz or dual 4K displays...
12 Mar, 2020
Cable Matters 201086 USB-C to 8K DisplayPort Adapter
The USB-C to DisplayPort adapter is one of the first products on the market to support the new DisplayPort 1.4 and Display Stream Compression (DSC) 1.2 standards. DisplayPort 1.4 doubles the bandwidth of DisplayPort 1.2 to support an 8K display at 30Hz or 4K display at 120Hz. DSC 1.2 allows even...
13 Mar, 2020
Cable Matters 201098 USB-C to 4K HDMI Multiport Adapter Hub with Power Delivery
System requirement Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
17 Aug, 2022
Cable Matters Triple Video Hub (101065, 101075, 201365, 201375) - Firmware Update to Solve Performance Issues
Cable Matters has released a firmware update for its Triple Monitor Hubs. These updates resolve several compatibility and performance issues. Follow the instructions below to update the device firmware. Please note that there are 8 different firmware versions in the .zip...
26 May, 2023
Cable Matters Triple Monitor USB-C® Hub (201331) Troubleshooting
The Cable Matters Triple Monitor USB-C® Hub supports up to three displays, three USB peripherals, Gigabit Ethernet networking, and pass-through host charging on supported devices. Display Resolution Support The hub's capabilities depend on the number, resolution, and refresh rate of the...
17 Aug, 2022
Cable Matters USB-C® to MST Multi-Monitor Hub (201365, 201375) – Troubleshooting Steps
The Cable Matters USB-C® to MST Multi-Monitor Hub transforms a single USB-C port into a triple video powerhouse, with support for up to 3 high-definition, high refresh rate monitors. Power and charge your laptop with pass-through USB-C charging support too. The Multi-Monitor Hub features a...
15 Jan, 2021
Cable Matters USB-C® to MST Multi-Monitor Hub (201365, 201375) Firmware Update to Solve USB-C Charging Issues
If your USB-C to MST Multi-Monitor Hub (Models 201365 / 201375) experiences issues relating to USB-C pass-through charging, you may need to upgrade your hub’s firmware. When you connect a USB-C charging cable to the hub, monitors may not be detected initially or after disconnecting and...
12 Jan, 2021
Cable Matters Firmware Update Tool [4k@120hz on macOS]
Cable Matters released a firmware update tool for 8K HDMI Cables and Adapters. These updates resolve several compatibility and performance issues. This firmware update tool can also be used to update compatible products to enable 4K@120 on macOS. Applies to This firmware update tool applies...
26 Sep, 2024
USB-C KVM Switch for 2 Computers with HDMI and DisplayPort (201085) – Firmware Update to Fix Issues when Switching Between Hosts
Cable Matters released two firmware updates for its USB-C Switch with HDMI and DisplayPort. These updates resolve several compatibility and performance issues. Follow the instructions below to update the device firmware. Please note, if you purchased a new USB-C KVM Switch after...
05 May, 2023
Cable Matters USB-C KVM Switch (201085) - Troubleshooting Guide
If you experience issues with the Cable Matters USB-C KVM, follow these troubleshooting tips to resolve your issue. Applies to This troubleshooting guide applies to the following Cable Matters product: USB-C KVM Switch for 2 Computers with HDMI, DisplayPort, and 4 x USB 3.0 Ports (201085) ...
22 Sep, 2022
Cable Matters USB-C® to 2.5 Gigabit Ethernet Adapters (201595, 201095, 202095, 201453) Troubleshooting Steps
If you experience issues with Cable Matters USB-C to 2.5 Gigabit Ethernet Adapters, follow these troubleshooting tips to resolve your issue. Applies to This troubleshooting guide applies to the following Cable Matters products: USB-C to 2.5 Gigabit Ethernet Adapter with PD (201453) ...
11 Jul, 2024
Cable Matters 201014, 202313, 202069 Ethernet Stopped Working on macOS after upgrading to macOS 14
We noticed that the Ethernet function of some Cable Matters products may be disabled after users upgrade to macOS 14. If you are experiencing this issue, please follow the steps below. Applies To This article applies to the following Cable Matters products: USB-C Multiport Adapter with 4K...
12 Oct, 2023
Cable Matters USB4 Mini Dock with Dual DisplayPort (201308) Performance Limitation when Connected to Thunderbolt 3 Hosts
The Cable Matters USB4 Mini Dock with Dual DisplayPort (201308) is fully compatible with USB4 and Thunderbolt 4 hosts. When connected to a Thunderbolt 3 host, the performance of the USB4 Mini Dock is limited. Applies To This article applies to the following Cable Matters products: USB4 Mini...
23 Oct, 2023

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