Knowledge Base for Cable Matters Connectivity Products
Docking Stations
Cable Matters 101065 / 201053 / 201054 / 201055 / 201056 / 201365 DisplayPort MST Video Issue and Configuration
This article is for Cable Matters model numbers 101065 / 201053 / 201054 / 201055 / 201056 / 201365 with the DisplayPort MST technology to solve video related issues including no video on the second display. The DisplayPort MST technology is a feature added to DisplayPort with the introduction...
05 Mar, 2020
Cable Matters 201024 / 201053 / 201054 / 107004 / 107014 / 107024 Docking Stations: Select Audio Input and Output for Headphone & Mic Port.
Both Windows and macOS allow users to play audio and record voice through the system's internal speakers / microphones or through the audio ports to external speakers / headphones. This article applis to Cable Matters 201024, 201054, 107004, 107014, and 107024 to manually select audio input and...
09 Sep, 2019
Cable Matters 201024 USB-C Docking Station Troubleshoot
System requirement Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
09 Sep, 2019
Cable Matters 201053 USB-C Docking Station with Dual HDMI Troubleshoot
System requirements Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
09 Sep, 2019
Cable Matters 201054 USB-C Docking Station with Dual DisplayPort Troubleshoot
System requirements Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
07 May, 2020
Cable Matters 201073 USB-C Docking Station with Dual HDMI for Mac Troubleshooting
Introduction Currently, macOS does not support Multi-stream Transport (MST) technology which allows a computer to connect to multiple displays through a single cable. Therefore, in order to run a dual monitor setup for a Mac computer, customers have to either use an external USB graphics dock or...
09 Sep, 2019
EZ-Dock MAC Address Clone Quick Guide
The EZ-Dock utility software is designed for a Windows computer to clone (passthrough) its internal MAC address to a Cable Matters adapter/dock with Ethernet that connects to the computer. Refer to the steps below about the setup process. Download and install the EZ-Dock utility software EZ...
20 Feb, 2020
Cable Matters 202054 Triple Video USB-C Docking Station Firmware Update to Support 85W Charging
The docking station supports USB-C Power Delivery host charging of up to 85W. However, depending on the firmware version, the docking station may be limited to 60W. This limitation can be removed by updating the docking station’s firmware. Follow these steps to update the docking station’s...
15 May, 2020
Cable Matters 202054 Triple Video USB-C Docking Station Troubleshoot
System requirements This triple docking station supports dual 4K 60Hz monitors on any computer running Windows / Linux. It also supports a third 4K 30Hz monitor on computers with USB-C or Thunderbolt 3 that has video capability. Not all USB-C ports support all features of USB-C. Some...
16 May, 2020