Knowledge Base for Cable Matters Connectivity Products

Thunderbolt™ 3 Firmware and Driver Updates for Razer Computers

Article ID: 101
Last updated: 09 Sep, 2019

Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for Razer computers with Thunderbolt 3.

The Razer Blade Stealth 13” Laptop with Thunderbolt 3 port, as an example, may require all four software updates for the best performance.

1. Go to Asus support page

Razer Support Page

2. Find product by model number to identify software for your computer.

3. Click Software & Drivers

4. Disconnect any Thunderbolt 3 / USB-C devices. Install the latest System BIOS update and reboot your computer.

5. Install the latest Intel Thunderbolt Controller Driver and reboot your computer again.

6. Install the latest Intel Graphics Driver and reboot your computer again.

7. Plug in Thunderbolt 3 / USB-C device.

For more information about our Thunderbolt products including drivers and user manuals, please visit the Thunderbolt page and USB-C Page on our website.

Article ID: 101
Last updated: 09 Sep, 2019
Revision: 4

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