Knowledge Base for Cable Matters Connectivity Products
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Found about 148 results
If the Cable Matters USB-A 3.0 to USB C Data Transfer Cable (Model 201367) frequently disconnects from the system, you may need to upgrade the cable’s firmware. Follow these instructions to upgrade the cable firmware. The cable contains two firmware chips that must be upgraded separately. NOTE:...
19 Mar, 2021
The Cable Matters HDMI Extender over Ethernet boosts the length limits of HDMI by carrying the signal over a Cat6 Ethernet cable. This extension method enables you to carry an HDMI connection up to 300 feet on a single cable. Connect multiple receivers through a dedicated Ethernet switch. ...
27 Jan, 2021
The Cable Matters USB-C® to MST Multi-Monitor Hub transforms a single USB-C port into a triple video powerhouse, with support for up to 3 high-definition, high refresh rate monitors. Power and charge your laptop with pass-through USB-C charging support too. The Multi-Monitor Hub features a...
15 Jan, 2021
If your USB-C to MST Multi-Monitor Hub (Models 201365 / 201375) experiences issues relating to USB-C pass-through charging, you may need to upgrade your hub’s firmware. When you connect a USB-C charging cable to the hub, monitors may not be detected initially or after disconnecting and...
12 Jan, 2021
The Cable Matters 18Gbps HDMI to DisplayPort adapter supports the 4K @60Hz resolution. Turn a device's HDMI port into a DisplayPort port for connecting to DisplayPort monitors up to a resolution of 4K@60Hz. General Troubleshooting Steps Try lowering the resolution and refresh rate settings. ...
07 Jan, 2021
The docking station supports USB-C Power Delivery host charging of up to 85W. However, depending on the firmware version, the docking station may be limited to 60W. This limitation can be removed by updating the docking station’s firmware. Follow these steps to update the docking station’s...
15 May, 2020
System Requirement: Unlike previous Thunderbolt 3 docking stations that only work with laptops with Thunderbolt 3 enabled laptops, the new hybrid USB-C and Thunderbolt 3 Docking Station supports both USB-C laptops with or without the Thunderbolt 3 technology. When the docking station is...
14 May, 2020
System requirements Not all USB-C ports support all features of USB-C. Some computers and smartphones only support data over USB-C for external storage such as flash drives while some devices support video and charging over USB-C. Check the below article about the USB-C port capability. If you...
07 May, 2020
The USB-C to DisplayPort adapter is one of the first products on the market to support the new DisplayPort 1.4 and Display Stream Compression (DSC) 1.2 standards. DisplayPort 1.4 doubles the bandwidth of DisplayPort 1.2 to support an 8K display at 30Hz or 4K display at 120Hz. DSC 1.2 allows even...
13 Mar, 2020
The USB-C hub with DisplayPort is one of the first products on the market to support the new DisplayPort 1.4 and Display Stream Compression (DSC) 1.2 standards. DisplayPort 1.4 doubles the bandwidth of DisplayPort 1.2 to support an 8K display at 30Hz or 4K display at 120Hz. DSC 1.2 allows even...
13 Mar, 2020

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