Knowledge Base for Cable Matters Connectivity Products

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Found about 143 results
Cable Matters released two firmware updates for its USB-C Switch with HDMI and DisplayPort. These updates resolve several compatibility and performance issues. Follow the instructions below to update the device firmware. Please note, if you purchased a new USB-C KVM Switch after...
05 May, 2023
Cable Matters released a firmware update for its USB-C to (Mini) DisplayPort Cables. This update resolves a compatibility and performance issue. Follow the instructions below to update the device firmware. Applies to This firmware update applies to the following Cable Matters products: USB-C...
25 Apr, 2023
If you have trouble using the Cable Matters Multiport adapter and an external hard drive, follow these troubleshooting tips to resolve your issue. Applies to This troubleshooting guide applies to the following Cable Matters products: USB-C® to Multiport Hub with HDMI and Charging (201378) ...
24 Apr, 2023
Applies to This driver installation guide update applies to the following Cable Matters products: USB to Ethernet Adapter for Switch (202313) USB 3.1 to 4-port Gigabit Ethernet Adapter (202069) Driver Installation Procedure 1. Download the Driver from the ASIX Web Site: Open the web...
07 Mar, 2023
This article is for Cable Matters model number 201024 / 201053 / 201054 / 201055 / 201056 to solve video related issues including black screen, distorted screen, or wrong resolution when streaming video through USB-C / Thunderbolt 3 port. Some of the issues can be solved by resetting the graphics...
23 Jan, 2023
Cable Matters released a firmware update for its 48Gbps USB C to HDMI Adapter with 100W PD. This update resolves several compatibility and performance issues. Follow the instructions below to update the device firmware. Applies to This firmware update applies to the following Cable Matters...
29 Sep, 2022
If you experience issues with the Cable Matters USB-C KVM, follow these troubleshooting tips to resolve your issue. Applies to This troubleshooting guide applies to the following Cable Matters product: USB-C KVM Switch for 2 Computers with HDMI, DisplayPort, and 4 x USB 3.0 Ports (201085) ...
22 Sep, 2022
Symptom: laggy mouse and missing keystrokes when connecting wireless mouse/keyboards to USB 3.0. The 2.4 GHz band is a widely used unlicensed radio frequency band for devices such as wireless routers, as well as wireless PC peripherals such as a mouse or keyboard. Though USB 3.0 has a 5...
31 Aug, 2022
This article is for Cable Matters model numbers 101065 / 201053 / 201054 / 201055 / 201056 / 201365 with the DisplayPort MST technology to solve video related issues including no video on the second display. The DisplayPort MST technology is a feature added to DisplayPort with the introduction...
20 Aug, 2022
Cable Matters released a firmware update for its USB-C Multiport Adapter. This update resolves several compatibility and performance issues. Follow the instructions below to update the device firmware. Applies to This firmware update applies to the following Cable Matters products: USB-C...
18 Aug, 2022

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